Keeping our community safe is a priority for backstage.cam. It is very important that we know who is using our platform and that they are at least 18 years old.

How old must a creator or user be to access content on backstage.cam?

You must be at least 18 years old to create an account and access content on the backstage.cam platform as a user or as a Creator.

It is against our Terms of Service and our Acceptable Use Policy for anyone who is under 18 years old to view, access or post content on backstage.cam. We invest heavily in technology and human moderation teams to make sure this policy is followed. If anyone seeks to get around these policies and controls, backstage.cam will take appropriate action against them.

Why must a creator or user be 18+ years old to access backstage.cam content?

Everyone using Backstage.cam must be 18 or older to follow legal requirements and to keep the platform safe. Backstage.cam is a subscription-based space that supports freedom of expression, and our creators can share a range of content as long as it strictly follows the laws of the jurisdictions, our Terms of Service and Acceptable Use Policy

This freedom of expression must be balanced with community safety. There are two reasons why you must be at least 18 years old to access the backstage.cam platform.

  1. To subscribe to, or post content on, the backstage.cam platform, you need to provide us with payment card details and be legally able to pay for a subscription service.
  2. Some of the content available on backstage.cam is not suitable for people who are under 18 years old.

This is why all Creators and Users must be 18+ years old to access, view or post content on backstage.cam.

Why does backstage.cam take all of these steps to verify users on the platform?

We take these steps because we are committed to protecting Creators and Users on our platform and to make sure our users are complying with the law in the countries where we operate.

It is both socially responsible and legally necessary to ask Creators and Users to provide backstage.cam with this information.

But I can see sexually explicit content on other social media platforms without providing this information, why do I need to provide this information to backstage.cam?

Although sexually explicit content appears on many other platforms which allow users who are under 18 years old, backstage.cam Terms of Service and our Acceptable Use Policy allow Creators the freedom to choose which content they create and share with their Users, as long as they adhere to these policies. We acknowledge and permit the sharing of adult content on our platform. This is why it is our policy is to restrict access to backstage.cam to people who are at least 18 years old and why Creators and Users must provide age and identity verification to backstage.cam.

How does backstage.cam seek to verify age and identity of Creators and Users?

backstage.cam uses a combination of technology and human moderation teams to verify age and identity of Creators and Users. The tools, policies, and procedures we use to verify age and identity are always evolving to reflect best practices, state-of-the-art technology, and changes in the law.

For example, as part of the age and identity verification process, Creator must provide more than 9 pieces of personally identifying information and documents before they can post content on backstage.cam, including:

  1. full name
  2. verified email address
  3. postal address
  4. date of birth
  5. valid government photo ID
  6. standalone selfie
  7. selfie while holding their photo ID
  8. social media account handles
  9. bank account information
  10. in the United States, W-9 and Social Security Number

Depending on the country, Users may have to provide various personally identifying information, confirmations, payments details, and documents to view media content on backstage.cam.

We continue to check both Creator and user accounts after an account is opened. We proactively re-check age and identity verification using both technology and human intelligence, and we investigate any concerns from our community or other interested third parties like law enforcement, commercial partners, or non-governmental organisations.

Who carries out these age and identity verifications of Creators and Users?

backstage.cam has a dedicated team which specializes in reviewing, approving, and rejecting account applications including checking and verifying age and identity information. This team uses human judgement, backstage.cam uses its own in-house technology and third-party tools to verify the age and identity of Creators and Users.

To ensure the compliance and excellence of our verification procedures, we rely on our trusted partner, Ondato (https://ondato.com/). Ondato is widely recognized as a pioneering KYC (Know Your Customer) compliance platform, integrating all the necessary tools for identity verification and fraud prevention. We specifically use their solution for the crucial step of age and identity verification for Creators and Users, thus ensuring an experience that is fast, secure, and compliant with the strictest regulations. Their technology relies on artificial intelligence and biometric authentication systems to prevent identity theft and maintain the highest level of data security.

Does backstage.cam do follow-up checks on age and identity verification?

Yes. After an account has been opened, backstage.cam regularly checks Creator and users accounts to ensure the Creator is 18+, and the user of the account matches the information provided when the account was opened.

All Creator accounts are subject to secondary "selfie checks" on a rolling 30-day cycle, and there are additional cross-checks of Creator accounts. In addition, we can and do impose additional checks i n certain high-risk jurisdictions or where an account has been flagged for additional security after our initial verification process has been completed.

What does backstage.cam do when a creator fails a "selfie check"?

If a creator fails a “selfie check,” the relevant account cannot be accessed, and any relevant content is removed from view. The account will then be subject to review by our team of trained moderators and appropriate action will be taken, such as seeking additional ID documents, suspending or terminating an account, or banning an IP address.

How long does backstage.cam retain the age and identity verification information?

It is necessary for backstage.cam to retain certain age and identity verification information regarding Creators and Users to protect our community and to comply with the law. You may find more information about how long we retain this information in our Privacy Policy.

What else do you do with the age and identity verification information provided to backstage.cam?

We collect age and identity verification information for the sole purpose of keeping our community safe. Unlike other platforms, backstage.cam does not monetize, sell, or use age and identity verification information for any other purpose.

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